If you’re considering parting ways with your Flipkart Pay Later account, fear not! Here’s a step-by-step guide to smoothly close your account and tie up any loose ends.
Understanding Your Financial Service Provider: Before delving into the closure process, it’s crucial to note that Flipkart Pay Later is facilitated by IDFC First Bank Ltd. To verify this, review your CIBIL report, which should provide details about your financial service provider.
Checking Your CIBIL Report: Examine your CIBIL report, offering a comprehensive view, to confirm the specifics of your Flipkart Pay Later account. Additionally, review your list of loan/pay later accounts for a holistic understanding.
Initiating Closure with Flipkart Customer Support: To permanently bid farewell to your Flipkart Pay Later Account, the primary player in this process is Flipkart Customer Support. Avoid reaching out directly to IDFC First Bank, as they won’t be able to assist with account closure.
- Visit the Flipkart Helpcenter.
- Choose ‘I want help with other issues.’
- Navigate to ‘Others’ > ‘Other.’
- Opt for either a ‘Chat’ or ‘Request for a Callback.’
When reaching out, explicitly request a permanent closure, avoiding any mention of a ‘temporary pause’ or ‘inactive’ status.
Recourse with RBI Ombudsman: Should your closure request be disregarded or if you fail to receive a No Objection Certificate (NOC), escalate the matter to the RBI Ombudsman for Grievance Redressal. Refer to this guide: How to reach out to RBI Ombudsman for Grievance Redressal?
Important Points to Bear in Mind: Closing your Flipkart Pay Later Account necessitates careful consideration:
- Ensure all pending dues are settled before initiating closure.
- Obtain a No Objection Certificate (NOC) from your lending provider, typically within 2-3 weeks of requesting account closure.
- A temporary dip in your credit score may occur after closure.
- Allow 2-3 months for the closure status to reflect on your CIBIL profile.
- The ‘closed’ status will persist on your CIBIL for record-keeping purposes.
- Retaining an inactive account could contribute to a healthy credit profile mix.
- For those without credit cards, maintaining an active Flipkart Pay Later account may prove beneficial in building a credit history for future credit card or loan approvals.
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